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  • 24/7 Crisis Line:
    Anyone can experience a crisis. You are not alone.

    Help is just a call or text away - 24/7, 365 days a year - for youth, adults, or families.

    Call CenterPointe's  24/7 Crisis Line: 402.475.6695

    Dial 988 for the Suicide and Crisis Lifeline

    Or Text START to 741741 to reach the National Crisis Textline

    Want to see someone face-to-face? Walk-in crisis counseling available:

    2202 S. 11th Street

    Mon - Fri, 8am - 5pm

Substance Use & Mental Health

Crisis Response

Crisis Response is a free, confidential service provided to adults, youth, and families in person, over the phone or via telehealth. Crisis comes in many forms and we do not define that for individuals seeking support. The crisis response team is comprised of a team lead, therapists/counselors, peer support specialists, crisis team members, and a care manager. 


  • 24/7 crisis line at 402-475-6695
  • Walk-in to meet with a therapist, counselor, peer support specialist, crisis team member, or care manager Mondays-Fridays 8:00am-5:00pm
  • Mobile crisis response activated by community providers and the crisis team
  • 30-day follow-ups
  • Outreach
  • Suicide risk assessment, lethal means restriction, and safety planning
  • Identifying coping skills and social supports
  • Resource education
  • Biopsychosocial assessments
  • Harm reduction education 
    • Engage individuals who have experienced an overdose or are at risk of an overdose
    • Connect individuals to services
    • Assist individuals in accessing Narcan
    • Referrals can be sent to

In July of 2022, the suicide hotline transitioned to the 988 Suicide and Crisis Lifeline to make it easier for individuals to access support during a mental health crisis. Calls in Nebraska are routed to the Boy Town Call Center where individuals talk to a crisis counselor. If a crisis counselor is unable to establish safety or thinks someone could benefit from additional support, CenterPointe Mobile Crisis Response Team can be initiated. The Crisis Response Team will respond to mobile crisis response calls in the Lincoln City limits.

CenterPointe has, over the last three-plus years, actively engaged in a system-wide implementation of the Zero Suicide Framework, an evidence-based best-practice designed to assure the highest possible care to individuals that have experienced suicidal ideation or attempts. This framework has been utilized across CenterPointe programs to assure that each individual served is screened at initial contact and monitored on an ongoing basis for suicidal ideation. CenterPointe developed a risk management plan, internally termed the “Life Worth Living Pathway” (LWLP) to provide ongoing suicide care for individuals engaging in services. If someone leaves the program while on the LWLP, there are specific protocols in place to assure ongoing safety and coordination of information with the next level of care.

Call our crisis line at 402-475-6695 or call/text 988 to access support during a mental health crisis.