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  • 24/7 Crisis Line:
    Anyone can experience a crisis. You are not alone.

    Help is just a call or text away - 24/7, 365 days a year - for youth, adults, or families.

    Call CenterPointe's  24/7 Crisis Line: 402.475.6695

    Dial 988 for the Suicide and Crisis Lifeline

    Or Text START to 741741 to reach the National Crisis Textline

    Want to see someone face-to-face? Walk-in crisis counseling available:

    2202 S. 11th Street

    Mon - Fri, 8am - 5pm

Substance Use & Mental Health

Street Outreach

Street Outreach is a program that assists individuals in the community by meeting them where they're at, building relationships with this those experiencing homelessness, helping individuals to meet their basic needs, and getting them into the services they need. 

To be eligible for Outreach, an individual must be experiencing homelessness or be at risk of homelessness. 

Serices include: 

  • Provide basic needs items such as: food, water, tents, sleeping bags, etc. 
  • Coordinate services within CenterPointe and the community
  • Outreach nursing assessments and comprehensive assessments
  • Complete All Doors Lead Home (ADLH) housing assessment
  • Check in's and documentation for Coordinated Entry & Balance of State 
    • Individuals most check in a minimum of every 2 weeks
      • CenterPointe (402) 782-1199 ext. 356
      • Matt Talbot Kitchen and Outreach 
      • People's City Mission
  • Documentation for the annual Pointe in Time count 
  • Release planning with Lancaster County Corrections & other providers
  • Enrollments and documentation for the city's current Emergency Rental Assistance Program
  • Harm Reduction Education 
    • Engage individuals who have experienced an overdose or are at risk of an overdose
    • Connect individuals to services
    • Assist individuals in accessing Narcan
    • Referrals can be sent to

The CenterPointe Street Outreach team also created an Alternate Response Program in collaboration with Lincoln Police Department. This program aims to decriminalize homelessness and increase support for the unsheltered population. Calls are filtered through dispatch and sent directly to the Street Outreach Team to respond when there are no observable safety concerns for staff.